Privacy Policy

Introduction

Welcome to https://epoxy-garage-floor-coatings-carrollton-tx.instantupdate.net! We, Epoxy Garage Floor Coatings Carrollton TX (referring to us as “the Company” or “we”), are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data from our website visitors, users, and customers. Our primary goal is to ensure transparency and give you control over your personal details while using our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website (https://epoxy-garage-floor-coatings-carrollton-tx.instantupdate.net), mobile applications, online services, and products offered through these platforms. It is important to be aware that this privacy statement does not extend to third-party websites, apps, or services accessed via links on our site, as they have their own distinct privacy policies governing data collection and usage.

Processing Activities

This policy comes into play whenever you engage in the following activities:

Using our applications and services as an authorized user.
Visiting any of our websites linked to this Privacy Policy.
Communicating with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and provide quality services:

Account Information: This includes user names, passwords, account settings, and profile details you create when registering for our services.
Payment Information: We process billing details, such as credit card numbers, expiration dates, and payment history, to facilitate transactions.
Financial Information: This covers any financial data required for transaction processing and fraud prevention.
Purchase Information: Details about your orders, including products purchased, quantities, and order status.
Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our apps or access our mobile-optimized site.
Location Data: If you choose to share it, we may collect your geographical location data to provide personalized services.
Feedback and Reviews: Comments, suggestions, or reviews you submit through our platforms.
Social Media Information: When you interact with us on social media platforms, we may gather data from these channels (with your consent) for marketing purposes.
Product Information: Details about the products you show interest in or purchase from us.

We collect this data through various methods: user input forms, online interactions, browser cookies, and automated technologies like analytics tools. Additionally, third parties may share personal information with us, but they are bound by their respective privacy agreements.

Cookies

Cookies play a crucial role in enhancing your experience on our website. We use them for several purposes:

Strictly Necessary: These ensure basic functions and site navigation work as intended.
Preference: Cookies store user preferences to deliver tailored content.
Analytics: They help us understand how visitors engage with our site, allowing us to improve its performance.

Users can manage their cookie preferences through our Cookie Manager tool, providing control over non-essential cookies.

Retention and Deletion

The duration for which we store personal data varies depending on the type of information and relevant legal requirements:

We retain account information, payment details, and purchase history as long as your account is active or until you request its deletion.
Financial and transaction data may be kept for longer periods due to legal and tax obligations.
If you unsubscribe from our communications, we will delete or anonymize your contact details within a reasonable period.

Security Measures

We prioritize the security of your personal data:

Our systems employ industry-standard encryption protocols to protect data during transmission and storage.
We engage secure third-party processing partners who adhere to strict privacy and security standards.
Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: The right to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your data.
Restriction: Limiting the use or processing of your data in specific situations.
Portability: Receiving your personal data in a structured, commonly used format.
Objection: Opposing the processing of your data for specific purposes.
Non-Discrimination: You have the right to take legal action if we make discriminatory decisions based on your personal details.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience. We will assist you with your request as per applicable laws and regulations.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or data-related requests, please reach out to us via:

Email: contact@epoxy-garage-floor-coatings-carrollton-tx.instantupdate.net
Postal Address: [Provide Company Address]

We value your trust in our privacy practices and are committed to providing a safe and secure online experience.